97% of our customers gave us 5/5 stars. 100% say they would recommend the watch to their friends.
Thank you so much for the watch, I think it is great, so easy to wear and so comfortable. It certainly gives you confidence to travel and know you are safe.
Thank you very much for your excellent customer service, I wouldn't hesitate to recommend you.
I have only had the watch for 3 weeks but I feel much safer now that I have the ability to contact help no matter where I am. I must also commend the customer care follow up, they present as people who really care for us users.
When you live alone, it’s a comfort to feel you can get help when you need it so the watch is a big advantage.
I feel very safe even when out walking or driving alone as I know the community alarm team can pick up my location even if I am unable to speak. My best buy for a very long time.
It's much more stylish and discreet than the white/orange, home only option. I like the fact It does not scream “gadget for the elderly”
Highly Experienced Team
|Features||Traditional Alarm||Personal Alarm Watch|
|Works at home|
|Power cut safe|
|Functions when the landline is down|
|Discreet and not stigmatising|
|Sends location in an emergency|
|Speaker and microphone on wrist|
Hold down the button to get help.
A speaker, microphone and SOS SIM are built in.
Send the team your location when the alarm is raised.
It displays the time and day at the click of a button.
The watch will be ok with a few small splashes but it can’t be worn in the shower.
Lasts 2-5 days on a full charge and makes a sound on low battery.
Yes, the watch connects to the strongest network in the area. This reduces blackspots to an absolute minimum.
97% of the UK's roads and 90% of all indoor locations are covered (Ofcom 2017). We encourage you to make test calls to our team in your first week and will happily refund you if your home is not covered.
Our experienced care team will assess the situation and determine the best course of action. This can be anything from a phone call through to contacting next of kin or an ambulance.
No, all emergency call minutes and data needed to use the watch are contained within your simple monthly payment.
Around 2 hours to go from 0 to 100%.
No, we know people don’t want to have their privacy invaded! The location data is only sent when someone presses the SOS button to ask for help.
We have worked with older people for the last 6 years. Often we saw pendants hung on the back of doors or squirrelled away in a drawer. We found that people just didn't want to wear a big red button and be stuck at home in a ‘safe zone’. So we came up with the Personal Alarm Watch.
Resilience is an integral part of our service. You can rest assured that our 24/7 monitoring is operating as normal, you can get advice and technical support via email, phone or web chat and watches are posted fully set up, so you don't need someone to come in to install it. For more information, you can see a note from our co-founder here.
We’ve worked hard to make the watch as small, light and comfortable as possible. We use a specialist soft silicon strap so it’s also vegan!
The watch is small and lightweight. The main body is 55mmx32mmx15mm and it weighs just 49 grams.
We are channeling Henry Ford. You can have any colour that you like as long as it's black.
The watch sends an estimate of your location and makes a call to our monitoring team. They are on hand 24/7 to help and can contact next of kin or make arrangements to send someone to you.
You cannot ring other numbers directly. We've found that it's always best to have an experienced elderly care team that are available 24/7 to help, especially in emergencies. Family and friends can't always be ready or available in these situations like our team can. Family and friends should be listed as emergency contacts to be contacted by our staff if needed.